ISO 20000 Consultancy

ISO 20000 was developed for IT Service providers to plan, establish, implement, monitor, operate, maintain, review, and improve their IT service system. ISO/IEC 20000 certification gives a clear picture that a company has adequate procedures and controls in place to consistently deliver - cost-effective and quality IT service. Having your company certified in this standard enables you to demonstrate to your consumers that you meet best practices.

We assist companies by charting out an ISO 20000 based process. As a part of the advisory services, we facilitate organizations to establish, maintain, operate, and improve a service management system as per the requirements set out in ISO/IEC 20000 standard within the current work environment to obtain key process and service improvement benefits. We help in enhancing the maturity of the company's IT department as well as the end-users by helping you maintain the best internationally recognized standards. Having certified with ISO 20000, you can surely have an edge over your competition. So what are you waiting for, get in touch with us today!

• Internationally accepted standard for cloud service management.
• Alignment of business strategy and IT services .
• Clearly defines features of cloud service management processes which are essential for delivering secure service.
• A set of minimum requirements against which a company can be asses for effective service management.
• Structured and streamlined IT Service Management
• Well defined processes and clearly outlined roles and responsibilities
• Customer satisfaction
• Cut down the unplanned downtime due to the proactive approach to managing IT issues.